Terms of Use — Né Ngập

By using Né Ngập you agree to these terms.

1. What Né Ngập is

Né Ngập provides reference information about rain, flooding and tides for motorbike riders in Ho Chi Minh City and Hanoi: known flood spots, community reports, estimated tide peaks (Ho Chi Minh City), and minute/hourly/daily forecasts where licensed data sources are active.

2. Not an official warning

Né Ngập is not an official disaster warning ("Né Ngập không phải cảnh báo thiên tai chính thức").

• Every forecast is an estimate for reference only, always shown as a range (e.g. "10–14 min"). Tide levels (Phú An and Vũng Tàu) are labelled "estimated".
• Weather can change quickly; forecasts can be wrong, late or not arrive at all (no network, battery saving, Apple/Google push outages).
• Flood reports come from users and are not verified.
• Always look at the road, obey traffic law and follow the instructions of the competent authorities. Do not use the app while riding.

3. No accounts

The app creates an anonymous installation id for your device. You can delete it and all related data at any time in Me → Settings → "Delete my data". See the Privacy Policy (https://nengap.uranashel.com/privacy/en).

4. Your reports

When you send a rain/flood report you:

• confirm it describes what you actually see, at your real position;
• agree that the report (position rounded to ≈ 11 m, type, depth) is shown publicly and anonymously for at most 3 hours;
• will not send fake, spam or alarmist reports.

We may hide reports the community disputes or that look abusive, and limit the number of reports per device.

5. Acceptable use

You may not scrape or bulk-copy data from the server, exceed rate limits, interfere with or reverse-engineer the service to attack it, or use the app unlawfully.

6. Data sources and copyright

Radar images, forecasts, maps and place data belong to the providers credited in the app ("About"), such as © OpenStreetMap contributors. The Né Ngập name, icon and design belong to the Né Ngập team (uranashel.com).

7. Limitation of liability

The service is provided "as is". To the extent permitted by Vietnamese law, we are not liable for damage arising from reliance on forecasts or community reports, or from notifications that do not arrive.

8. Changes and termination

We may change, suspend or discontinue parts of the service (e.g. turn forecasts off when a data source is unavailable). Material changes to these terms will be announced in the app. The latest version is always at https://nengap.uranashel.com/terms/en.

9. Governing law

These terms are governed by Vietnamese law. Any dispute that cannot be settled amicably goes to a competent court in Vietnam.

10. Contact

Email: privacy@nengap.vn Website: https://nengap.uranashel.com/en/